Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Obtaining refund of credit

Switched-on

I have changed energy provider.  Apparently I have a credit with AGL (according to an email message yesterday). I would like this refunded, p[ease.

1 REPLY 1

Powerhouse

@ag1l321,

If in fact, you are entitled to a refund, AGL will start their long process to refund a cheque to your last known address, from my experiences this will take a minimum of six week before they issue the cheque.

 

All good things come to those who wait.

 

Cheers Neil