My bill

[Derick5]

I just received  a bill for 29.93 dollars  ive been here just over a week and suppose  to recieve every quarter  my name is Frederick im suppose  to get a  echo sent to me

[jaydeny]

Hey Derick5,

Thank you for getting in touch with us!

We're sorry to hear that our billing has caused you this confusion. If you can get in touch with our web chat team here, they'll be happy to clarify things for you.

Kind regards,

Jayden

[Derick5]

Yeah i want to know when this amazon echo gets delivered 

[jaydeny · Accepted solution]

Hey Derick5,

Thanks for getting back to me.

If you have just moved into a new home, your Amazon Echo device will be shipped to your mailing address approximately 7 business days after your 10-business day cooling off period or your supply commencement date, whichever is later. We'll also send you an email when your Amazon Echo is ready to be dispatched, and a tracking number when it is shipped. Plus, you'll receive delivery status updates up until it's delivered!

Kind regards,

Jayden

[Kobra1981]

I need my bill please 

[Gogogas]

The bill was paid twice, in error

Can you please assure me the next bill will have the credit taken off it with the discount

Regards 

Faye

[jaydeny · Accepted solution]

Hi Faye,

Thank you for getting in touch!

Yes, any credits from over payments will be carried forward on to your next bill.

Kind regards,

Jayden

[Jac16]

My bill has not arrived,im sure its due

[CandiceDick]