Help with your AGL Energy account or AGL online tools.
Hi, I have to move soon because my rental flat is being sold. I was given a senior's plan by AGL and I am concerned if (like a property lease), I leave before the plan expiry that I may be penalised.
I won't need a reconnection because I am moving into aged care and won't have an individual electricity meter. Thank you in advance. Rod.
I can definitely appreciate your concern regarding this.
If you still have your confirmation pack - it will state in there whether or not there are exit fees in there.
If not - message the Customer Service team either through here