I have read my electricity meter for the first time. My bills are quarterly but when I put in the readings I find that the bill is now for 6 months. Prior to closing the window the page tells my my bill is on the way. Am I going to be billed $542.63 for 6 months or the usual $270 odd for the 3 months Nov to Feb?
Thank you for joining the AGL Community!
I'm sorry to hear that you've been given conflicting messages by our billing system. However, I can assure you in confidence that our system will only ever issue your bill for a three month period by default. If you'd like us to double check your account, you're always welcome to get in touch with our web chat team here.
I replied to your email the other day but was rejected 3 times.
Yes my query was answered. Just could not work out why a contractor reads my meter whilst you ask me to do the same and then bill me accordingly. That is one bill with two readings.
All good now.
Good morning, Peter2!
Thank you for letting me know. It's great to hear that this issue has been resolved for you.