Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Loging into my account


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Iv been trying to log in to mt account for weeks now and these two windows keep coming up, i have have uninstall/reinstalled, and been on live chat and still not working. Can any one help me?


AGL Community Manager

Hi @Carolyn .


Sorry to hear you're having login issues. You mention you've already contacted chat support. Did they tell you that the issue was resolved or is it still being investigated?



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Hi David,

I have sent a email back to you also but no its hasn't been resolved and i don't know if its still been investigated they didn't say

AGL Moderator

Hi Carolyn,


Thank you for contacting us.


I am sorry to hear that this has been happening.


Can you please private message us here so we can assist you.


Kind Regards,