Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Joint/shared account




Is there any way to edit your account so that it can be in the joint names of you and your partner (ie so that bills are issued in both names and to 2 emails etc)?


Thank you!


AGL Moderator
AGL Moderator

Hi JackV,


Thank you for your post. 


We can only one name printed on the bill which is the name of the main account holder who is financially responsible for the bills and acceptance of any discount plans. 


We can have additional people added as a contact person on the account. These people can maintain the account but are unable to accept any discount offers or connect you at a new premise. 


Kind regards,



If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.



what happens when the primary account holder dies? Does the secondary person ( probably the female ) them automatically become the account holder and get her name on the bill... and the pleasure of paying ?

seem silly that ‘joint ‘ doesn’t exist when so many things are ‘joint’ 

thank you