Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Information about Electricity and Gas Account


The company which I bought my new house informed me that the electricity and gas they were connected was with AGL. I just want to know what is the process to put in my name as i didnot receive any documents from the company which i bought the house and now from few days i dont have power as it has been disconnected i think. Can you please let me know what should i do and how shouldi reconnect my electricity and gas.

MY house address is Lot Number 1108 (House NO: 484) BROOKFIELD DRIVE MICKLEHAM 3064.

The company i bought the house is HENLEY Builders. 

Currently i am in overseas and cannot reach on the phone and prefer to reply through email.


THanks and wait for reply


AGL Moderator

Hey mmehdi110,


Thank you for your post!


Since you're overseas, the setting up an account online may be your best option. You can find out more about this here. If there is anything else that we can do to help in the meantime, please don't hesitate to get in touch!


Kind regards,



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