Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

I pay a bill by mistake, how can request my money back?

Switched-on
 
1 REPLY 1

AGL Moderator

Hi Eve_EHP,

 

Welcome to the AGL Community!

 

You'll need to wait 48 hours for this payment to clear in our system and then get in touch with our customer service team here to request a refund.

 

Kind regards,

 

Jayden

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