Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

How to cancel my gas policy online

Switched-on

I have been trying to navigate through the AGL website to try to disconnent my gas policy serivice as I am moving house. To my dismay, the website is designed such that it will keep prompting you to add policy or change policy but not a single option is on canceling the policy.  Does anyone knows how to cancel my gas policy online?

1 REPLY 1

AGL Moderator

Hi Xuemei! 

Welcome to AGL Community! 

You can organise your move directly on your AGL My Account here and selecting the "Move Home" option or you can visit our website here for more options. 

 

Kind regards, 

 

-Nam-