Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

High electricity bill

Switched-on

Hi I just got my 3 month bill an I think I was taken for a ride I’m the only one that lives here an my bill is 890 dollars that’s ridiculous an my last bill was 280 can it be a mistake that I put the wrong meter number in the day I was  billed  last ???

1 REPLY 1

AGL Community Manager

Hi @Blake911 ,

 

Unexpectedly high bills can happen for lots of reasons - a mistaken meter reading is one of them. If a mistake was made, don't worry, it's easily fixed.

 

A good place to start looking into a high bill is our Unexpected High Bill page, but if you'd like us to investigate, just log in to your My Account page and hit the Message (💬) button in the bottom right, or the top left on the AGL app.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.