Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

High Bill



We recently received our bill and noticed that it's extemely high. Our last bill was $80 and now it's up to $463.14??????? That is a massive difference. We are a family of 6 but only have 4 kids living with us every second week. We were away for a lot of December and can't see why this new bill is so different? It was hot for most of the summer for us which would usually mean the solar panels are generating more for us. This is extremely frustrating. 


AGL Moderator

Hey leandra,


Thank you for joining the AGL Community!


Given the steep rise in the dollar value of your bill, I can understand where your concern is coming from here. These increase is most likely a result of an increase in your usage, a decrease in your solar productivity, or possibly another cause. If you'd like us to have a look at this bill for you, you're more than welcome to get in touch with our web chat team here.


Kind regards,



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