Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Hardship repayment arrangements

Switched-on

I have hardship repayment arrangements in place on family members account but have been receiving overdoes notices ! Why does this happen ? 

1 REPLY 1

AGL Moderator

Hey Mmc,

 

Welcome to the Community!

 

If you find that you're receiving reminders for your payment arrangement, this will either be because a payment has been missed, or your payment dates have fallen out of sync with due dates of your payment plan. Either way, we'll ask you to contact us.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.