Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Getting a payment receipt

Switched-on

I made a credit card payment online and entered the wrong email address for my recpt. how do i get a copy of that recpt. Yes understand the bill is paid in full, but i need a rcpt to process my credit card

3 REPLIES 3

AGL Moderator

Hey TT1950,

 

Thank you for your post!

 

If you'd like to obtain a confirmation of your payment, we'd encourage you to get in touch with our web chat team here.


Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Switched-on

please confirm payment

 

AGL Moderator

Hi bongo2017,

 

If you login to My Account using the below link via a web browser, then click on the "Billing" tab then click "Transaction History" you will be able to view your payments.

https://www.agl.com.au/myaccount

 

If you have any issues, please reach out either via phone or messenger using the below link.

https://www.agl.com.au/contact-us/more-help/more-help/no-topic

 

Kind Regards,

Steven