Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

General usage next

Switched-on

Could you guys explain what charges are included on this bill? Could you be more specific? 

I dont really get what means “general usage next” And why you guys are charging so much money with the “supply charge” this is insane and really disappointing.


My bill is going over the usual and we are using the same amount.

 

I need an explanation ASAP please

image.jpg

1 REPLY 1

AGL Moderator

Hi StanFearless, you can find the information regarding the general usage next here, I appreciate you are concerned about the cost of the bill, you can find further information and the possible causes for this here.