Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

General Usage Next

Switched-on

Hello. 

I’ve seen this posted previously and gone through how your info on how to read a bill. But I don’t think it was explained well. 

I’ve been charged a general usage next within my monthly billing cycle. It says we’ve used an incredibly large amount of power on a month we’ve barely been home. 
All monthly bills previously have been super consistent and that has been over the course of a year. 

Could you please explain why this is the case? We live in Queensland. 

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