Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Gas meter readings

Switched-on

I have received two AGL Gas bills since beginning of July. I use gas to heat my hot water.

On both gas bills, the meter reading has a read type of ACTUAL.

However, the reading on the bill has remained unchanged since the first bill i.e. suggesting my usage has been NIL. This is clearly wrong. 

How do I get it fixed?  (I find the meter impossible to self-read)

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