Gas Bill - Was told i would receive higher discount

[Jimi007]

Hi

I recently called AGL regarding an electricity issue which is still ongoing and was told I would now receive a 22% discount on my Gas bill.

I recently received my bill and I only have a 14% discount.

Please advise and resolve for me

thanks

Jimi

[jaydeny]

Hi Jimi007,

I'm sorry to hear that you haven't received your discounts as expected! 

We are unable to address account-related issues through the AGL Community, so we'll ask you to get in touch with our web chat team here.

Kind regards,

Jayden.