Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Energy Plan - pay on time discount

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My "Pay on time discount" is less than usual . Has the percentage been reduced or is there a mixup with the low income discount?

1 REPLY 1

AGL Moderator

Hey spikem,

 

Welcome to the AGL Community!

 

If your discount plan expired during the last billing period, there is a chance that this may have decreased. There may also be a few other causes of this! If you'd like us to look into things further, you can get in touch with our web chat team here.

 

Kind regards,

 

Jayden 

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