Hi, we moved into a newly built property March 2017 and connected through another energy and gas provider.
We have continuously been receiving bills addressed to the "Energy Consumer" to our address, but the meter details don't match our meter number on our electricity meter box. We have checked with our neighbors and the meter number mentioned on the bills matches theirs. We have tried to call but haven't been able to get this sorted out over the phone, so just wondering if this can be looked into here?
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Welcome to the Community!
This is something that we'd love to look into further for you. Please send me a private message including the AGL account number listed on these bills and I'll be sure to help wherever I can!