Electricity Bill has risen in price even with less use of things such as heater which was main cost.

[James95]

Hi there

The past two months my electircity bill had been sitting around $430 and my partner and I figured it was the heater. This last month though, the heater has been used probably 80% less than in previous months, yet our bill has somehow climbed higher to $488 rather than dropped down with less power use. So we're a bit frustrated to say the least as we were expecting a lower bill with cutting out heater use.

Just wanted to find out how this could be an accurate bill?

Thanks

[jaydeny]

Hey James95,

Thanks for reaching out!

I can definitely appreciate the cause for concern here, and we'd love to look into this for you! So that we can jump into your account and have a look around, you'll need to contact our web chat team (aglener.gy/ChatCom) who'll be happy to help where they can.

Kind regards,

Jayden.