Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Download usage data problem

Switched-on

Why is estimated data always much higher than actual? 

1 REPLY 1

AGL Moderator

Hey, TheGnome!

 

Thanks for joining the Community!

 

Estimated data is calculated using a number of different variables, including but not limited to usage at the property for the same time last year, as well as usage habits in similar households nearby. At the end of the day, estimations are educated guesses, which aren't always spot on unfortunately! Rest assured we'll always revised this estimated data when actual data becomes available.

 

Kind regards,

 

Jayden.

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