Download PDF not working

RussellW
Switched-on
1 Reply 1133 Views

Attempts over several days to download the PDF of my bill result in timeouts on the server with the message:

 

The server at ecm2.fxdms.net is taking too long to respond.

 

It's the same whether trying from inside my account or via the link in the email.

1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 1120 Views

Hi @RussellW, if this problem is still ongoing please shoot me a private message with your account number (click my name) and I'll follow up for you.