Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Do not use AGL

Switched-on

Real Estate Companies Beware.     We sent an employee to wait at a Property from 7.45 to 1.00pm so the Power could be turned on. AGL did not order a connection .  AGL didn't care. Forgot to book serviceman.  Only one option given, We had to send another person from 1.00pm to 6.00pm.    Plenty of other Power Suppliers in Australia.   Try anyone but AGL       David       Professionals Real Estate

2 REPLIES 2

AGL Moderator

Hi @professionals

 

Sorry to hear about the poor excperience here. Was the premises attended within the second timeframe given? 

Switched-on

Yes  A staff member wasted another 5 hours. The electrical guy said we didnt need to be there as it was empty. Could have left the key in power box.

 

There are plenty of other power companies,  Think twice before using AGL