Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Discounts for direct debit

Switched-on

I moved house recently and the new property's account isn't receiving the 28% discount I used to get at my old property. When I enquired by web chat I was told that AGL had decreased prices and no discounts were available anymore. My tarrifs are identical.

Can someone please confirm if there are discounts available for long term customers but on new accounts due to moving house? 

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