Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Credit Reporting


Hi All

can anyone confirm if AGL do comprehensive credit reporting. I would have thought of bills are over $150 that would?

I attempted to ask them and got nothing back, If they don’t is anyone aware which elec company does for paying bills on time?



AGL Moderator

Hi Mattb1, thanks for being part of the Neighbourhood.


We do conduct a Credit Check upon customer sign up. You can view more information about this on our website here.


Kind Regards,



Hi, the reply did not answer my question.

the question was do you do comprehensive credit reporting. Yes I’m aware of potentially checking someone’s credit for a new application and also aware of bills are not paid they go on someone’s credit file as a default.

my question was since all my elec bills are over $150 why isn’t my good payment history reported back through to credit body’s? To establish some for of credit building as at the end of the day it is a form of credit??

AGL Moderator

Hi MAttb1! 


You'll need to speak with our Resolution Managers team for more information on the specifics you're after on our Credit Reporting Policy, please Contact Us and we can get you connected.