Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Concession Enquiry

Switched-on

Hi, I have attempted to get a concession card added 3 times over the telephone, and online with no success. There is an issue with a name change due to a divorce and I have tried to explain this but with little luck. I am wondering if there is anyone who might be able to help? Thank You

3 REPLIES 3

AGL Moderator

Hey Cleo,

 

Thank you for getting in touch!

 

I'm sorry to hear that we've been unable to resolve your enquiries to date. If you can send through a private message or via chat here with your AGL account number and email address, we'll get back to you ASAP!

 

Cheers,

 

Jayden.

 

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Switched-on

Apologies for the delay Jayden but unfortunately I don't have facebook. Is there another way I can get the information to you?

AGL Moderator

Hey Cleo,

 

There certainly is! You can get in touch with our web chat team here: aglener.gy/ChatCom. Alternatively, you can always contact us.

 

Kind regards,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.