Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Choose Al electricity plan

Switched-on

HI

 

I have been sent an email to choose which plan I want for my electricty. When i enter my date of birth it says that they have a different date on file. I was able lto complete my gas plan fine but not the electricity.

Melanie

BOB xx/xx/xxxx

Mawson Lakes SA 5095

 

Thank You

mel

1 REPLY 1

AGL Moderator

Hi @Mel79

 

Thank you for reaching out to us and apologies for the delayed response!

 

I am sorry to hear that you have been having difficulty in sorting out your electricity plan since this should work without any hiccups. Our service team will be able to confirm this for you, you can talk to them right here

 

Thank you for your patience and we look forward to hearing from you.

 

Kindly, Jordan

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