Can we engage some energy specialists to check the energy bills whether they have been issued correctly. These days customers do not find enough time to check their own bills. The bills issued are so much complicated and need to check and scrutinze them for the correctness prior to making the payment. By way of checking the bills by a energy specialist would sometime help to save money to customers.
Hi @Energyperfect. That certainly is an interesting idea, and we aren't aware of any service that currently exists like it. For anyone who does find their bills a bit complicated, we have a Bill Explainer tool on our website which is really handy for breaking down all the individual components.
It's also quite quick and painless to read your own meter and check it against your bill. This page shows what basic energy meters look likeand how to read them, and this Knowledge base article has the same information for digital meters.
If you do suspect your bill is incorrect, please don't hesitate to contact us
If you see a helpful post, give it a Kudos. It's like a High Five, but better!