Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Change of plans

Switched-on

How long before a change of plan comes in to effect? I changed it last week and called up support which they advised it appears on their side, however no confirmation emails and when I log in i'm still on my older WAY MORE expensive "Click Energy" plan.

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AGL Community Manager

Hi @Mb2c . It'll likely be a week or two before the change is displayed on your account. 

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