Change of plans

Mb2c
Switched-on
1 Reply 895 Views

How long before a change of plan comes in to effect? I changed it last week and called up support which they advised it appears on their side, however no confirmation emails and when I log in i'm still on my older WAY MORE expensive "Click Energy" plan.

1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 892 Views

Hi @Mb2c . It'll likely be a week or two before the change is displayed on your account.