Centrelink centrepay

[Ditch]

If both my gas and electricity accounts are overdue but I have just set up a Centrelink centrepay direct debit will my accounts be disconnected

[jaydeny · Accepted solution]

Hi Ditch,

Good question!
 

It's great to hear that you've set up periodic payments. If you haven't already, it's very important that you get in touch with our customer service team to set up a payment plan for your accounts that aligns with these payment amounts and dates. This lets us know how much we should expect from you and when, and will also prevent your power from being disconnected!

You can find us on web chat here.

Cheers,

Jayden