Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Cannot get Invoice in PDF on my accout

Switched-on

Please provide a solution to enable viewing of on line accounts on my account

2 REPLIES 2

AGL Community Manager

Hi @gretaportlock . PDFs are already available for download from your My Account page. Just go to the Billing tab, scroll down to Bill History, and click the arrow next to the bill you want to view. You'll see an option to download the PDF.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.

Switched-on

Hi Mark

Like Greta I have not received an email with my October bill as yet which should have been sent Monday and I tried logging into My Account to download it from the historical history but there is no option for me to do this for the current bill. It only gives me the option to look at the usage data.

Only the paid invoices gives the option to download the PDF Bill.

Is your billing system running a few days behind this month?

Do I just have to wait in hope that I will receive my email with link to download PDF Bill in the next few days?

 

Let me know

 

Thanks

 

Sheila