Help with your AGL Energy account or AGL online tools.
So, I need to speak to AGL and it took 2mins and 45seconds for me to get through the IVR.
I then got disconnected and directed to the after call customer survey (you got a 1 our of 5).
I'm sorry to hear that our IVR has let you down!
I've just replied to you in another thread, so please feel free to get back in touch with us there if there is anything that we can do to help at the moment.