Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Billing amount and usage amount

Switched-on

Im confused.... my bill is for $125.65 but according to my usage I've only used $94.58. Anyone know the reason? can anyone help me with this?

1 REPLY 1

AGL Moderator

Hi Prabin,

 

Thanks for contacting us and being apart of the AGL Community.

 

The usage screen will only show the usage calculation, however, the bill will include the daily supply charge, GST and any other applicable charges.

 

If you require further assistance with this, please don't hesitate to contact us here

 

Regards,

Jenna