Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Billing Cycle

Switched-on

Could you please tell me why our recent bill is monthly, it has always been quarterly?

1 REPLY 1

AGL Community Manager

If monthly billing is not for you and you’d prefer to remain on quarterly billing, you can cancel it by following these steps in My Account:

 

  1. Select your name in the top right corner, then 'Account Settings'
  2. In the 'Billing and payments' menu, go to 'Monthly billing' and select 'Edit'
  3. Next to your monthly billing service, select 'Cancel'.
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