Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.




My bill has risen over the past 24 months and seems to rise every quarter. Like most people I am looking at other energy providers. However, I do not want the hassel of changing and ask AGL, can you reduce my bill. To be paying $600+ a quarter when there is only 2 of us at the small house and w eboth work full time seems excesive. We do not use the aircon or heating as much a smany people and we use the BBQ more than the oven!


Before I consider switching, can you provide any savings on my future bills



Wanimo St, Brisbane

Account NO xxxx5132



AGL Moderator

Hey, Mark!


Welcome to the community!


We understand that nobody likes to receive a bill higher than expected, and we're absolutely committed to ensuring that our customers are on the best discounts available. In order to do this, we'll ask you to contact our web chat team, who are more than happy and capable to have a look at your account with you, to ensure that you're saving as much money as possible. You can contact them by following this link:


Kind regards,



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