Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Biil doesnot make sense

Switched-on

I have got a bill from AGL after I have canceled my service stating I owe over 1000 on both gas and electricity.  when I go back through my monthly bills from them, all were paid in full. The app says different to the email I have received as a final demand. What do I do? I have paid all of my bills. I cannot afford over 2000 

 

 

1 REPLY 1

AGL Moderator

Hi jodamo,

 

This sounds confusing!

 

A member of our customer service team will need to take a look at your bills to make heads or tails of this. I encourage you to log into you AGL My Account here and click "Message Us" once logged in to speak with a member of our customer service team.

 

Kind regards,

 

Jayden

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