Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Been 4 months and still no Gas bill


First bill was meant to be issued in April, it’s now July and still have not received any bills for Gas. Every time I look on the app it changes the date the bill will be issued. The electricity bill is working fine. Rang up and said somebody will check meter on 22nd of June. Still no bill. Now it says the bill won’t be issued till September.


AGL Moderator

Hi Hp123,


Thanks for joining the AGL Community!


I'm sorry to hear that you've been waiting on this bill for as long as you have. If your next scheduled billing date has recently rolled over to the next quarter, then this would suggest that the bill you're expecting is right around the corner. If you still have not received this bill, we encourage you to check your app one last time and then get in touch with our web chat teame here for further support if need be.


Kind regards,



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