Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

App billing information issues

Switched-on

GAS billing information has been unavailable for over a month using the App.

Before & after latest update 3 weeks ago.

(On an iphone)

 

Can't click on anything as it just says "billing information unavailable, please try again later"

 

Spending hours on chats to still not get a resolve.

Will try again via website but any info on this issue welcome.

1 REPLY 1

AGL Moderator

Hi Enigma,

 

To assist with this enquiry, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

 

Thanks,

Jenna