Noticed recent account online but usual email not received. Called customer support and they then emailed to me - twice - but not received.
No problems with any other emails, this has happened before and at that time only knew account due as received SMS reminder.
There must be problem with your server as talking to other customers this happens frequently.
Welcome to the Community!
I'm sorry to hear that you've had these issues receiving your bills, and we appreciate you taking the time to provide this feedback. This issue has definitely been noted and we'd like to let you know that you can get in touch with our friendly web chat team here if you require further assistance down the track!