Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Account in credit + Pay on time Discount

Switched-on

Say my quarterly bill is $1000, and I prepay $750 of that prior to being billed via direct debit, am I receiving the "pay on time" discount on the whole amount or just the remaining $250?

2 REPLIES 2

AGL Moderator

Hi Stormbringer748,

 

Great question!

 

The amount of your pay on time discount is purely based on how much electricity you've used for that billing period. As a result, how much of the bill is paid when it is generated will not have any impact on the amount that you receive back in the way of a discount.

 

Kind regards,

 

Jayden

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Switched-on

Perfect!

Cheers Jayden