Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Account doubled in 3 months

Switched-on

On behalf of my Mother who resides alone, elderly with ONLY 3 APPLIANCES in her home that are GAS.  1 x Stove = doesn't use as she has her meals delivered.

2 x Heaters which are only ever turned to low, one at a time.  Mum goes to bed by 8.00pm

Also she has $40.00 f/n automatically out of her PENSION for the GAS A/C.  With all this, account usually around $500.00 x 3 months

This BILLING PERIOD it is $1277.33 ??

Even after MONIES taken, balance is a huge $911.22 ??  of which my elderly Mother could not possibly have used. 

PLEASE HAVE SOMEONE CHECK SAID METER AS THIS CANNOT BE CORRECT.  My poor Mum is in a terrible quandary regarding this account.  

Kind Regards,  Cheryl B.

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