Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

AGL rude service and plan check

Switched-on

I rang AGL this evening to check if they had a better solar saver plan, as the new plan I am forced to change to, does not compete with another I have found. The AGL girl I spoke to was very rude and did not listen to my questions, cutting me off, then said she would send me an email which I never received.

I am looking at changing energy provider from AGL to a better deal and probably better more polite service.

3 REPLIES 3

Powerhouse

@vk4tux 

 

Adrian,

If you can find a better plan I would suggest you go with it.

 

If you can remember the name of the person you spoke to I would suggest that you contact AGL and make a complaint.

 

https://www.agl.com.au/help-support/contact-us?7zs43y=jpts1o

 

73's

Neil

Switched-on

Thankyou very good advice, I am moving to another company plan and leaving AGL.

Powerhouse

@vk4tux 

Adrian,

Don't forget to click the solved and liked buttons.

73's Neil