Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

AGL refund

Switched-on

Hi , 

 

I received a message for a refund on 18/10. Would this refund be deposited into my bank account or I will receive a cheque ? If it's a cheque, how long I will receive it please ?

 

Thank you . 

 

2 REPLIES 2

Powerhouse

@myphan 

AGL will send a cheque, normally takes up to two weeks for processing and postage.

 

Cheers

Neil

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AGL Community Manager

@myphan , you'll receive a cheque by default if you don't select any other option. But you can also get in touch with customer service and have them set up a deposit into your bank account.

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