Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

AGL Online Message App on phone and PC cant send pictures!!

Conductor

Im having trouble sending my self reading via smartphone app's online chat. Also not working on PC!
On smartphone app it allowed me to select pictures to send but once clicked on it the app just crashes and reconnects to chats again! it's in an infinite loop!
Also tried it on PC. It's even worse! clicked on the + button and no option to allow selection of pictures or document files to upload! 

5 REPLIES 5

Conductor

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Conductor

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Conductor

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AGL Community Manager

Hi @Jackuza . Sorry you ran into this issue. If it's still occurring, shoot me a private message with your account number, and I'll have the tech team investigate the problem.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.

Conductor

Problem still exists. I've PM you already. Thanks