I have been using the app for a very long time.
i have always been able to check my electricity usage and cost daily. I have also been able to send a meter read for gas.
the app was I believe updated about 3 weeks ago, since then I have not been able to get my electricity details at. I phoned AGL and discussed my problem and was told to delete the app then download again and wait 24 hours. I have done this 3 times now and I still can’t get my electricity details. I would appreciate this problem being rectified.
Welcome to the AGL Community!
We're aware that a number of customers are currently experiencing a delay in the their data updating. This should be resolved within the next week.
We apologise for any inconvenience caused in the meantime.