Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

AFL Rates Confusion

Switched-on

After being quoted by an AGL representative at 35c/kw less 40% discount when paid on time, coming to 21c/kw, I note on my bill that I am being charged 45c/kw less 40% discount coming to 27c/kw.  Is anyone able to explain to me and or rectify this error? 

 

1 REPLY 1

AGL Moderator

Hey Raimondo39,

 

Thank you for joining the Community!

 

This is quite a difficult question to answer without taking a look at your account I'm sorry to say. Please feel free to get in touch with our web chat team here who'll be more than happy to help you further!

 

Kind regards,

 

Jayden

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