Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

2 Gas accounts

Switched-on

Hi,

I have just signed up for AGL gas.  I have signed up 2 different properties using the same email address I have (thinking the bills would be emailed to this) But I can only log into the first property that I set up.  How can I log into the 2nd property I switched over, when I use the email address it defaults to the 1st property and I can't see how I can access the 2nsd property I switched over.  Please any advice would be appreciated.

3 REPLIES 3

AGL Moderator

Hi AMareeS,

 

Welcome to the AGL Community!

 

If your accounts are listed under separate names and account numbers, then we'll need to link these manually. So that I can help out, please send me a quick private message with your AGL account number and email address!

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Switched-on
 

AGL Moderator

Hi AMareeS,

 

Thank you for getting back to me.

 

I'll need you to send me this information via private message. You can do this by clicking on my username (jaydeny).

 

Kind regards, 

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.