mistake estimate reading

WayneWang
Switched-on
1 Reply 140 Views

Hi, Sir/Madam:

 

This bill (removed) for AGL gas account (removed) was something wrong for estimate reading record from 2022.01.28 to 03.29, the actual read by 6/04/2022 is 6891. This is because I use a new water heating system since January, and the gas usage was declined a lot. Would you please check and adjust this bill? Thanks a lot!

 

regards,

Wayne

1 REPLY 1
-Nam-
AGL Moderator
0 Replies 132 Views

Hi WayneWang, welcome to AGL Neighbourhood! 
 

I've removed your account details as this is a public forum. To help you with your billing adjustments we'll need access to your account. I've contacted you via private message so I can assist you further. 

 

-Nam-