Questions and discussion about AGL's Energy plans and your AGL Energy account
I have been a customer at this present address for two years. I previously received email bills. Today you did not recognise my email address nor my mobile number. The following is from my June 2019 bill:
Name: | Chris |
Account Number: | 70xx xxx 561 |
Supply address: | U X/XX Summerville Street ANNERLEY QLD 4103 |
NMI: | 31xxxx56694 |
The address is incorrectly spelt.
You have not sent me my latest bill - but charged me.
So, fix this and get back to me!
Energy Australia is calling ...
Hi senshea1,
Welcome to the AGL Community!
I'm sorry to hear that you've run into this frustrating issue. Unfortunately we can't assist you with these sorts of account-related enquiries through the AGL Community. The good news is that our customer service team are just a few clicks away! You can reach them here.
Kind regards,
Jayden